RETURN POLICY
GENERAL RETURN INFORMATION
IN GENERAL, YOU HAVE THE RIGHT TO RETURN YOUR PURCHASED PRODUCT WITHOUT GIVING ANY REASON, WITHIN 14 DAYS AFTER RECEIPT OF DELIVERY. HOWEVER, SOME EXCEPTIONS APPLY.
MADE-TO-ORDER / CUSTOMIZED PRODUCTS
IF THE PURCHASED PRODUCT IS A MADE-TO-ORDER OR A CUSTOMIZED PRODUCT THERE IS NO RIGHT TO RETURN!
REQUIREMENTS
YOU HAVE 14 DAYS TIME AFTER YOU HAVE RECEIVED YOUR ORDER TO RETURN YOUR PRODUCT. THERE IS NO RIGHT TO RETURN A PRODUCT IF IT IS DAMAGED AND NOT IN ITS ORIGINAL CONDITION.
THE PRODUCT MUST BE RETURNED UNWORN, UNWASHED AND IN THE ORIGINAL PACKAGING WITH ALL ATTACHEMENTS LIKE HANGTAGS AND CARDS.
REFUNDS
IF YOU WANT TO RETURN A PRODUCT, PLEASE SENT US AN EMAIL VIA THE CONTACT OPTION TO CONTACT@SLAVEOFARTS.COM. PLEASE PUT YOUR ORDER-NUMBER AND THE NAME OF THE PRODUCT YOU WANT TO RETURN IN THE "SUBJECT"-FIELD, SO WE CAN IDENTIFY YOU. PLEASE WRITE A LITTLE NOTE IN THE "MESSAGE"-FIELD WHY YOU WANT TO RETURN YOUR PRODUCT. WE WILL SEND YOU ALL THE INFORMATION YOU NEED TO RETURN YOUR PRODUCT.
ONCE WE RECEIVED YOUR RETURN, WE WILL CHECK IT AND SEND YOU AN EMAIL OF THE APPROVAL OR REJECTION OF YOUR REFUND. IF YOUR RETURN IS APPROVED, THEN YOUR REFUND WILL BE PROCESSED AND A CREDIT WILL AUTOMATICALLY BE APPLIED TO YOUR ORIGINAL METHOD OF PAYMENT. PLEASE UNDERSTAND THAT THIS MAY TAKE SOME TIME OVER WHICH WE HAVE NO CONTROL.
RETURN SHIPPING
IF YOU WANT TO RETURN A PRODUCT YOU ARE RESPONSIBLE TO PAY ALL APPLICABLE SHIPPING CHARGES. SHIPPING COSTS ARE NON-REFUNDABLE. IF YOU RECEIVE A REFUND, THE COST OF RETURN SHIPPING WILL BE DEDUCTED FROM YOUR REFUND.
Exchange
In case you like to exchange an item or more, please return your package and place a new order on our website.